第三方满意度评价与自我评价在改善医疗服务中的应用

叶阿琴, 谢枫, 汤珍珍

Application of the third party satisfaction evaluation and self evaluation in medical service improvement

YE A-qin, XIE Feng, TANG Zhen-zhen

卫生软科学 . 2016, (7): 39 -41 . DOI: 10.3969/j.issn.1003-2800.2016.07.010