危机管理视角下社会工作者介入医患冲突过程的研究
杨鑫, 李丽洁, 邓砚, 黄秋
Study on social workers involved in the process of conflict between doctors and patients under crisis management
YANG Xin, LI Li-jie, DENG Yan, HUANG Qiu
卫生软科学 . 2016, (8): 60 -64 .  DOI: 10.3969/j.issn.1003-2800.2016.08.015